Help Page
Parents Page
Manage your penguin
From the panel you can manage your or your child's penguin settings such as password, email and other things.
Contact Us
Check out our Discord!
In our Discord we provide you with 24/7 support. We help you with account related issues such as bans and other issues. You can also report bugs in our #bugs channel.
Email Us!
We also provide support via email. Here you can get with in-game issues aswell as other more private issues. Keep in mind you might have to wait up to a week for a reply.
Game Rules
The rules are set in place to make sure our game is a safe and friendly environment for everyone. Be sure to familiarise yourself with each and every single one of them by reading the rules below.
Online Safety Tips
Online can be an amazing place if everyone’s respectful, speaks up, and stays safe.
Be Cool Online — Respect Others
  • Treat people how you want to be treated
  • Avoid words that might offend others
  • If you wouldn't say it out loud, don't say it online
  • Club Penguin is Committed to Safety
  • There are filters to help block inappropriate chat
  • There are tons of crazy emotes to help express yourself
  • Be Heard Online — Speak Up
  • Report suspicious people to our moderation team
  • Don’t share personal info with anyone
  • Make sure your parents know what you're doing online
  • Club Penguin is Committed to Safety
  • There are moderators around the clock to help keep you safe
  • If someone’s breaking the rules, click the M on your Player Card
  • You can ignore/block another penguin anytime you want
  • Be Safe Online — Protect Personal Info
  • Keep your name, age, address, phone number, and school top secret
  • Only share passwords with parents - don't even tell your best friends!
  • Pick usernames that don't give away personal info
  • Club Penguin is Committed to Safety
  • To keep safe, we don't allow players to type numbers
  • Moderators approve all penguin names